Helpdesk and Support

Welcome to our Helpdesk! We have two types of support: Basic Support and Enhanced Support.

Basic Support is included with your hosting package, Enhanced Support is a separately-paid option.

We are here to support you, at the level of support you need. Look at our Enhanced Support page for information on our enhanced technical support options. Otherwise, please find below a list of our growing library of help documents.

Frequently Asked Questions and Support Topics

Billing & Account

Website topics

Using our VPS control panel

Domains / SSL Certificates / What is DNS?

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